Privacy Policy
This Privacy Policy applies to Azure Realtors Pty Ltd and explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Personal Information We Collect
We may collect personal information including:
- names, contact details and identification information;
- property ownership and rental details;
- booking and guest‑related information;
- communication records; and
- website usage data such as IP address and analytics.
2. How Information Is Collected
Personal information is collected when you:
- submit enquiries or forms on our website;
- engage our property management services;
- communicate with us directly; or
- interact with booking platforms managed by us on your behalf.
3. Use of Personal Information
We use personal information to:
- provide holiday rental and Airbnb management services;
- manage bookings and guest communications;
- comply with legal and regulatory obligations;
- improve our services and website; and
- send relevant service or marketing communications (where permitted).
4. Airbnb & Booking Platform Data
Where Azure Realtors Pty Ltd manages listings on platforms such as Airbnb or Booking.com, personal information may be shared with and received from those platforms as required to perform our services. These platforms have their own privacy policies which also apply.
5. Disclosure of Information
We may disclose personal information to:
- booking platforms and channel managers;
- cleaners, trades and service providers;
- IT, cloud storage and administrative providers; and
- government or regulatory bodies where required by law.
Some providers may be located overseas. We take reasonable steps to ensure appropriate data protection standards are applied.
6. Data Security
We take reasonable steps to protect personal information from misuse, loss or unauthorised access through secure systems and access controls.
7. Access and Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.
8. Marketing Communications
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
9. Complaints
If you have concerns regarding privacy, please contact Azure Realtors Pty Ltd. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will be published on our website.
10. Cookie Notice
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic and improve our services.
Cookies are small text files placed on your device when you visit a website. They help us understand how visitors use our site and allow certain features to function correctly.
Types of cookies we may use
- Essential cookies – required for the website to operate effectively;
- Analytics cookies – used to collect information about how visitors use our website (for example, pages visited and time spent on the site);
- Functional cookies – help remember your preferences and improve user experience.
We do not use cookies to personally identify you.
Managing cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website.
By continuing to use this website, you consent to the use of cookies in accordance with this notice.
Contact Us
For questions about these Terms or this Privacy Policy, please contact Azure Realtors Pty Ltd via the contact details on our website.
